Employee Satisfaction

HR Glossary for HR Professionals

Glossary of the most common HR terms and acronyms to assist professionals navigating the ever-growing and ever-changing world of HR terminology.

Employee Satisfaction

What is Employee Satisfaction?

There’s a strong correlation between employee satisfaction and workplace productivity. When employees are content, they are more engaged and motivated to achieve a higher level of output. On the other hand, employees who are not happy tend to do the minimum and eventually quit their jobs on bad terms. 

That is to say, to get the most out of your workforce, companies need to implement measures to increase employee satisfaction. 

Employee satisfaction describes employee perceptions of whether or not their desires are being met in the workplace. An organization can measure satisfaction aggregately throughout an organization, within a single department, or even within a single team.

What factors influence employee satisfaction?

Most importantly, employees relate satisfaction with:

  • The feeling of respect
  • Being recognized for their achievements
  • Compensation matching their performance

How to measure employee satisfaction:

If your organization wishes to improve employee satisfaction, there are metrics you need to establish first in order to understand where you currently stand. While there are many approaches, we recommend using surveys. These provide you with the opportunity to catch a glimpse of how employees feel about your company, and they give you the ability to monitor your organization’s performance over a period of time.

Before handing out the surveys, you need to understand what areas you want to measure. Generally, these include factors you can control, for example,

  • Management expectations
  • Coworker relationships
  • Communication quality
  • Stress levels

Related Terms: Floating Holidays

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