Our Team
Join our team!Our Team
Join our team!
RYAN MCCOSTLIN
Organization Success
ERIC WOLFENBARGER
BerniePortal Client Success
SARAH WEINSTEIN
Marketing
TAYLOR BROWN
BerniePortal Client Success
CRAIG JOHNSON
BerniePortal Sales
RYAN LONG
BerniePortal Sales
MICHAEL KISAK
BerniePortal Client Success
MATT MCCORD
BerniePortal Developer
COOPER SIMMONS
BerniePortal Client Success
GRETCHEN SMITSON
Marketing
JOHN PARKERSON
Marketing
CHASE BALLARD
Marketing
EMMA HOGARD
Marketing
ASHLEY IRWIN
BerniePortal Client Success
LINDSEY VAN CLEAVE
BerniePortal Client Success
WHITNEY TIMMONS
BerniePortal Client Success
SPENCER YORK
BerniePortal Developer
EMILY KUBIS
Marketing
CHARLIE MCMACKIN
BerniePortal Developer
ANNA THOMPSON
BerniePortal Sales
MEGAN DAVIS
BerniePortal Client Success
TAYLOR DENNIS
BerniePortal Client Success
HEDDA BATES
BerniePortal Client Success
STEVEN LUDLAM
BerniePortal Client Success
CATARINA MUSCHAWECK
Marketing
BEN HEAD
Marketing
STEVE NIXON
Organization Success
JACK HUMPHREY
Marketing
CRAFT HAYES
BerniePortal Sales
KENDRA GARCIA
BerniePortal Client Success
TERRELL MCWHIRTER
BerniePortal Client Success
TRAPP TUBBS
BerniePortal Product
KATI FREDERICKSEN
Marketing
JOHN GOOGE
BerniePortal Client Success
JOHN SHORTER
BerniePortal Sales
DAVID TERRY
BerniePortal Client Success
COURTNEY COX
BerniePortal Client Success
KRISTYN SIMPSON
BerniePortal Client Success
LAUREN MASSINGILLE
BerniePortal Client Success
WHITNEY DUPREY
Marketing
ANN LOWE ELLIOTT
Marketing
SEBASTIAN LABOY
BerniePortal Client Success
This team of BerniePortal experts demonstrates the benefits of BerniePortal to our broker partners.
CRAFT HAYES
Craft leads the BerniePortal Sales team. After graduating with his MBA from Tennessee Tech, Craft joined Bernard Health to help employers get the best health plan for their organization. When Craft isn’t leading Nashville’s team of advisors, you can find him chairing the Phoenix Club of Nashville, wakeboarding, or riding his motorcycle.
CRAIG JOHNSON
Craig is a member of the BerniePortal sales team. Craig moved to Nashville from New Hampshire to get away from the cold weather. He went to the Nashville State Community College for Business Management and previously worked in technology sales. When Craig isn’t helping brokers understand the capabilities of BerniePortal, you’ll see him looking for the next addicting TV show or collecting retro video games.
ANNA THOMPSON
Anna recruits new broker partners around the U.S. to BerniePortal. After graduating from Ohio University, Anna worked in the financial services industry in Nashville. When Anna isn’t sharing the many benefits BerniePortal has to offer, you can find her teaching her pup Findlay some new tricks at the park.
JOHN SHORTER
John helps recruit new partners and clients for BerniePortal throughout the U.S. John has spent the last 6 years running a public relations firm specializing in business, non-profit and political consulting. When John is not helping partners understand the benefits of BerniePortal, you can find him planning his next scuba dive or spending time with his yellow lab, Allie.
RYAN LONG
Ryan is a member of the BerniePortal Sales team in Nashville. Before Bernard Health, Ryan worked for Healthcare IT Consulting and Management Company. When Ryan isn’t working with brokers helping them understand the capabilities of BerniePortal, you’ll see him skiing, supporting SEC Football games or traveling internationally.
Customer service is what sets BerniePortal apart, and this team is the foundation.
LINDSEY VAN CLEAVE
Lindsey leads the BerniePortal Client Success Team. After graduating from Southern Methodist University, she worked in a traditional insurance office before moving to Bernard. When Lindsey isn’t helping clients succeed online, you can find her volunteering, working at a local food truck, or taking her two dogs for a run.
COULD THIS BE YOU?
The BerniePortal Client Success team is hiring for a Client Success–COBRA Special Forces Position.
ERIC WOLFENBARGER
Eric helps BerniePortal users get the most out of their investment in the platform. After graduating from Middle Tennessee State University, he worked at Nashville Jet as a Flight Dispatcher and later in Tech Support at Verizon Wireless. When Eric’s not helping our clients, you can find him hiking or taking a spontaneous road trip.
JOHN GOOGE
John is a member of the BerniePortal Client Success team. John graduated from The University of the South with a B.A. in American Studies. Prior to Bernard Health John worked as a legal assistant. When John isn’t working on sales development you can find him fly fishing, hiking, reading, or cheering on the UT Vols football team.
TAYLOR BROWN
Taylor helps partners and their clients succeed with BerniePortal. She joins us straight from the ranks of Miami University in Ohio. When Taylor is not providing sage advice on how to save time and money with our HR software, you can find her belaying on rocks or running the trails.
MICHAEL KISAK
Michael is a member of the BerniePortal Client Success team. Michael attended John A. Logan College with a major in music theory and a minor in classical guitar. Before joining Bernard Health, Michael was the Head Chef at Miss Jeanne’s Dinner Theater. Michael also enjoys playing with his band that has received a small amount of success, having been named Lightning 100’s artist of the week and the official performer at SXSW.
DAVID TERRY
David is a member of the BerniePortal Client Success Team. After graduating from the University of South Carolina, he moved to Nashville to work in sales. When David isn’t helping BerniePortal clients, you can find him either spending time with friends or doing something outdoors.
TAYLOR DENNIS
Taylor is a member of the BerniePortal Client Success Team and graduated from the University of Tennessee-Chattanooga. Before joining Bernard Health, Taylor interned at Unum and Aflac. In her free time, Taylor enjoys adult coloring, eating ice cream, and listening to George Strait music.
COURTNEY COX
Courtney is a member of the BerniePortal Client Success team. Originally from Kentucky, Courtney graduated from Morehead State University with a Bachelors degree in Marketing. Before joining Bernard Health she was a sales rep for a marketing company called AMP. On her free time Courtney enjoys playing and watching sports, reading, spending time with friends and family, and eating good food.
COOPER SIMMONS
Cooper joined the BerniePortal Client Success Team in Nashville after obtaining his MBA from the University of Mississippi. When Cooper is not helping BerniePortal clients, he enjoys watching Ole Miss and Tennessee Titans football games, golfing, or going to the movies around Nashville.
HEDDA BATES
Hedda is a member of the BerniePortal Client Success team, joining BerniePortal after two years with Farmers Insurance. She recently graduated from Vanderbilt University with a degree in Medicine, Health and Society. On her free time Hedda enjoys outdoor sports, and can usually be found scaling the walls at Climb Nashville or chasing squirrels in Centennial Park with her dog.
KRISTYN SIMPSON
Kristyn is a member of the BerniePortal Client Success Team and graduated from East Tennessee State University with a B.A. in Foreign Language. Before joining Bernard Health, she worked in customer service and bookkeeping. In her free time, Kristyn enjoys reading, racquetball, video games, and improving her portrait-drawing skills.
STEVEN LUDLAM
Steven is a member of the BerniePortal Client Success Team. Steven graduated from the University of Alabama, with a B.A. in Telecommunications. Prior to Bernard Health, Steven worked for Turner Broadcasting in Atlanta. In his free time, Steven enjoys spending time with his family, cooking, Orangetheory Fitness, and watching Alabama football.
LAUREN MASSINGILLE
Lauren is a member of the BerniePortal Client Success team and recently graduated from Ole Miss with a Bachelor’s of Business Administration in Marketing and Corporate Relations. Before joining Bernard Health, Lauren was a nationally certified technician and inventory specialist. On her free time you can find Lauren cooking or spending time with family and friends.
WHITNEY TIMMONS
Whitney is a member of the BerniePortal Client Success team. Before joining Bernard Health, she graduated from Illinois State University and did marketing at Jimmy John’s Corporate. When Whitney isn’t helping BerniePortal clients, you can find her running circles around her Golden Doodle, George.
TERRELL MCWHIRTER
Terrell is a member of the BerniePortal Client Success team in Nashville. After graduating from the University of the South, he helped feed the masses at Bound’ry and South Street in Nashville. When Terrell isn’t helping BerniePortal clients, you can find him “attempting” to cook his way through Ad Hoc or reading novellas in his hammock.
KENDRA GARCIA
Kendra is a Client Success Team Member supporting BerniePortal. After graduating from Bethel University, Kendra worked at Draughons Jr. College where she helped students realize their educational dreams. When Kendra isn’t focused on BerniePortal client’s success, you can find her pushing and motivating others through her inspirational writings.
MEGAN DAVIS
Megan is a member of the BerniePortal Client Success team in Nashville. Megan graduated from The Ohio State University in Columbus, Ohio and recently moved to Nashville from Knoxville. She enjoys watching the Buckeyes on football Saturday, hiking, kayaking or any activity outdoors.
SEBASTIAN LABOY
Sebastian is a member of the BerniePortal Client Success team and graduated from the University of Central Florida. Before joining Bernard Health, he spent three years as an Inventory Analyst for a fast-growing eCommerce company. In his free time, Sebastian enjoys playing drums, watching live music, and traveling abroad.
ASHLEY IRWIN
Ashley grew up in Nashville and has a Bachelor’s degree in English Literature from Austin Peay State University. Shortly after graduating, she attended a software development program and spent a year as a web developer and client support technician before beginning her journey with BerniePortal. Ashley enjoys reading, watching movies with her family, and spending time with her beloved dog Momo.
The Product Team designs new and exciting features for BerniePortal.
TRAPP TUBBS
Trapp is the technical writer on the BerniePortal team. Before joining Bernard Health, he graduated from the University of the South. When Trapp isn’t helping rescue individuals from healthcare confusion, you can find him working on his tennis serve, indulging in the Nashville music scene, or getting into a good film.
Our software engineers build and maintain BerniePortal’s industry-leading functionality.
CHARLIE MCMACKIN
Charlie is a member of our software development team here in Nashville. After graduating from East Tennessee State University, Charlie spent over seven years in the web development community working with a wide variety of clients. When Charlie isn’t busy coding BerniePortal, you can find him exploring near and far with his wife.
MATT MCCORD
Matt is a member of the software development team for BerniePortal who graduated from Nashville Software School in March of 2017. Matt is also a touring musician who has played at Bonnaroo, The Ryman, The Bridgestone Arena and Austin City Limits festival. His interests include video gaming and coding on his free time.
SPENCER YORK
Spencer leads the BerniePortal Development team. After graduating from Liberty University, he worked as an online advisor with Bethel University. When Spencer isn’t busy coding BerniePortal, you can find him in the crowd at any concert he can find.
Our People, Operations, and Finance Team keeps Bernard Health going and growing.
RYAN MCCOSTLIN
Ryan leads the Organizational Success team. He’s spent his whole career in healthcare, including time at The Advisory Board Company and Stockamp & Associates in Washington, DC. Ryan has also taught as an adjunct professor at Vanderbilt University, and he has a BS from Vanderbilt and an MBA from Yale.
STEVE NIXON
Steve is responsible for finance, people, and all operations that help keep Bernard going and growing. Prior to Bernard, he spent 4 years in public accounting focused on financial process improvement. Steve is a CPA, and he has a BS and Masters in Accounting from The University of Alabama.
The Marketing Team generates interest in our products and services by getting the word out about BerniePortal.
SARAH WEINSTEIN
Sarah leads Bernard’s Marketing team. After graduating from Middle Tennessee State University, she was a Marketing Project Manager at Qualifacts. When she is not getting the word out about Bernard Health, you can find her traveling, trying new restaurants, or hiking local trails.
KATI FREDERICKSEN
Kati is a member of Bernard’s Marketing team in Nashville as the Digital Marketing Specialist. Kati, originally from Wisconsin, graduated from the University of Wisconsin La Crosse, with a BS in Communication and Business. On her free time you’ll see Kati rock climbing or hiking the trails.
GRETCHEN SMITSON
Gretchen is a member of BerniePortal’s marketing team as the Product Marketer. Before joining the Bernard Health team, Gretchen studied Communications at Furman University. When Gretchen isn’t promoting BerniePortal features, Gretchen enjoys running, photography, dogs and beer.
CATARINA MUSCHAWECK
Catarina is a member of the BerniePortal Marketing team. Catarina graduated from Belmont University with a degree in Corporate Communication. Prior to joining the Bernard Health team, she coordinated corporate events and was a product manager at an HR firm. On her free time, you can find Catarina at local breweries, hiking, planting trees, or taking weekend trips across the country.
WHITNEY DUPREY
Whitney is a member of Bernard Health’s Marketing team in Nashville. Whitney, originally from New Hampshire, graduated from Trinity College with a BS in Literature and a minor in Writing, Rhetoric and Media Arts. Whitney comes to us from a marketing agency in Nashville, and is a former HubSpot employee. In her free time, Whitney enjoys playing with her cat, Dobby, crushing her Bachelor fantasy league or reading anything and everything she can get her hands on.
CHASE BALLARD
Chase is a member of BerniePortal’s Marketing team. Chase, originally from Indiana, will be beginning his senior year of undergrad at Belmont University in August. In his free time, Chase enjoys attending concerts, reading, and searching for the best coffee that Nashville has to offer.
JOHN PARKERSON
John is a member of the BerniePortal Marketing team. John, originally from Alabama, received a BS in Business Management from Auburn University. Before joining Bernard Health, John worked in sales at Comdata Inc. When not in the office, you can find John playing guitar, attending live shows, and enjoying fellowship with his friends.
BEN HEAD
Ben is a member of the BerniePortal Marketing team. Ben, originally from Florida, received a BS in Information, Communication and Technology from Florida State University. Before joining Bernard Health, Ben worked in software support for Diverse Computing and Apple Inc. When not in the office, you can find Ben at a local brewery, attending live shows, or hanging out with friends.
ANN LOWE ELLIOTT
Ann Lowe is a member of BerniePortal’s Marketing team. Ann Lowe, originally from Greenville, South Carolina, studied Business Administration at Furman University. In her free time, she enjoys walking her dogs, cooking, and spending time at the lake with her family.
EMMA HOGARD
Emma is a member of the BerniePortal Marketing team. Emma graduated from Arkansas State University with a degree in Strategic Communications. In her free time, you can find Emma baking gluten-free blueberry muffins, running or going to every free concert available.
EMILY KUBIS
Emily develops content strategies for Bernard Health and BerniePortal. After graduating from Middle Tennessee State University, she was a healthcare reporter for the Nashville Post. When she’s not blogging about healthcare, you can find her attending concerts or crafting cocktails.
JACK HUMPHREY
Jack is a member of the BerniePortal Marketing team. Jack, originally from Bradford-on-Avon in England, received a B.A. in History & American Studies from the University of Leicester and an M.A. in History from the University of Alabama. Before joining Bernard Health, Jack worked as a graduate assistant at the Tennessee State Library & Archives. When not in the office, you can find Jack watching soccer, attending concerts, and traveling around the South.
